FAQ

Quick answers to help you shop with MAS VOGUE. Need more help? Email masvogue.info@gmail.com with your question and order number, if you have one.

How do I place an order?

Choose your item, select your preferred size and colour, and add it to your cart. Check your items and contact details before completing checkout. Our shipping policy explains that you will receive an order confirmation email and another email when your order is dispatched.

How can I pay?

Choose from the payment options displayed at checkout for your order. If you are unsure which option to use, contact us before placing your order.

When will my order arrive, and how much is delivery?

Delivery timing and charges depend on your destination. Review the delivery charges at checkout and our shipping policy before ordering. For a delivery estimate or help with a delayed parcel, email us with your destination or order number.

How do I choose my size?

Check the sizing and fit information provided for the item you want. If you need help choosing, email us with the product name or link and your measurements before ordering.

Can I return my order?

Our current return policy offers returns within 14 days of delivery. Items must be unworn, unwashed and undamaged, with all original tags attached. Email us with your order number and the items you wish to return to request return and pick-up instructions.

How can I get WhatsApp support?

Email masvogue.info@gmail.com to request our current WhatsApp contact details. Include your order number, if applicable, and a short description of what you need help with.